Rooms and service were good, walking distance to restaurants
Clean, spacious, and an exceptional value. Luxury? Of course not. But you truly get more than you pay for here.
This hotel is a great deal. It's fairly nice, clean and comfortable at a great price. They allow pets, which is a HUGE plus for me. Each pet is an extra $25/night, but since the price was so reasonable it didn't bother me. They have great areas for pets to do their business with poop bags provided. Breakfast is VERY basic- oatmeal, muffins, granola bars and coffee. I got there very late, and the front desk ladies were very kind and helpful. I would stay here again in a heartbeat.
Also expect to exchange your own towels if you need clean ones because there is no room service ...take your own trash bucket,you have to empty your own trash .
My experience otherwise was o.k. .. just avoided going through lobby .
Night manager sits around chilling watching t.v. out in customer area with pants down and sloppy dirty wrinkled shirt tail hanging out...not a professional look at all. Photos are dated and are NOT what is offered in rooms and no... there is NO pool as the pictures suggest...it is a slab of concrete now !
Room was better than expected but lacked a coffee maker and conditioner, which would have been nice. Staff was very friendly.
Extended Stay America Cleveland Great Northern Mall is a US Lodging based in North Olmsted, Ohio. Extended Stay America Cleveland Great Northern Mall is located at 25801 Country Club Blvd, North Olmsted, OH 44070, USA.
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