I had made an appointment for an oil change and alignment online for 10AM. I had a lot to do that day so I stopped in around 7:30 AM to see if there was time to work on my car earlier than 10 AM. I was greeted by Mike with a big smile and he said l, "sure we can fit you in." I am so grateful he was able to take my car early because it turns out my car was due for more than and oil change and an alignment. Mike informed me I needed spark plugs, bushings, and coolant flush. I had been putting all of them off for awhile and I knew that by how my car was running. I asked a lot of questions and Mike answered all of them in terms that I understood. He even showed me pictures of the bushings that they had on a display in the showroom. He informed me of the importance of all the work that needed to be done. I felt comfortable and knowledgeable to have it all done. I am so glad I did.. my car runs so much better!! My car is 11 years old and I have been bringing it to Firestone in North Olmsted for 10 years because of the GREAT customer service. I have said this before...and ill say it everytime...Firestone in North Olmsted is like my second family! For example, when Mike was explaining to me what why my bushings needed to be replaced, Liz walked in and remembered me. It had been atleast 3 months since I was last there and she said, "Hi" and asked how I was. I will always reccomend this Firestone!!!!
The staff was so helpful, considerate and friendly! The service was done in a timely fashion along with amazing prices! I would highly recommend their services, as customer they really make you feel like a priority !
Went in for tire rotation, balance, and alignment. Somehow I ended up purchasing a tie rod (overall cost 300$)...the guy told me that it needed to be replaced because it was not road worthy, and I ended up with a power steering leak too. I asked about the leak, they did not know, its not nothing they do.I looked at the parking spot where i parked the vehicle...no sign of leakage, i went back to the house no leakage. I honestly feel swindled. 300 $ later, i still have god knows how much to take care of the leak. Be careful about upselling with these guys... Somehow I bought into the tied rod thing being "loose"...and decided to buy it.
Best smelling bathroom out of all the Firestone’s. The mechanics really treat themselves.
Good price on a set of 4 tires, super fast service. I called ahead and was able to get new tires during my lunch hour. They did a phenominal job in a short time. No scratches on my rims, no busted center caps, all issues I've had from other tire p!aces.
Firestone Complete Auto Care is a US Car Repair based in North Olmsted, Ohio. Firestone Complete Auto Care is located at 4580 Great Northern Blvd, North Olmsted, OH 44070, USA.
Please contact with Firestone Complete Auto Care using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Firestone Complete Auto Care opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.