HORRIBLE customer service! Online and especially at the Great Northern location. I Will never shop there again. My brothers walked out and spent $400+ next door at Foot Locker. I'll continue to make sure my friends and family don't spend a dime there.
Pretty solid store, overall. They have a good selection of men's shoes, which is all I really ever check out. It seems that their sale selection is not as great as it was in the past, but they do seem to have just about every good new release as it comes out.
Don't miss: the socks. It's random, but you can pick up a good deal on fresh socks there. Nothing is worse than old faded socks with fresh kicks.
I've never seen customer service so poor in my 13 years of shopping with finish line. Tried to return a pair of shoes today that I purchased the other day, and the skanky blond haired girl that worked there said she refused to return them cause the bottom of the shoes smelled like shoe cleaner. Little does she know I went to another finish line and they returned the shoes no problem. I won't be giving this store my business anymore. Funny how when you walk in the store to buy shoes the employees are all up your ass, then when you return something it's as though hey don't know you. Yeah I'll take my business to footlocker
Employee talking trash about me to my friend, didn’t know the guy at all, very immature and disrespectful.
I really loved the Kris 11's I purchased from this location. However I did find ass streak marks inside the shoe which really upset me. I'll return to this location to see the really sexy guy who helped me out. His name was Adam
Finish Line is a US Shoe Store based in North Olmsted, Ohio. Finish Line is located at 382 Great Northern Mall, North Olmsted, OH 44070, USA.
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