I've been here several times and always have a great experience. The staff is very helpful and friendly. It's a larger Ace so there's a good selection, lots of parking, and a very convenient location. I've always found what I was looking for and three one time I did need to return an item (I got the wrong size) it was completely hassle free.
This new store location is impeccably clean, fully stocked, and has a very helpful staff. I also like that they carry Craftsman tools which were the first in the industry to carry a lifetime warranty. After I shopped there on Monday, I realized they have a 20% off Tuesday sale. I'll shop there on Tuesdays from now on.
I've read these reviews, and can't agree with these complaints. I have been to this store over ten times since they have opened. Every time I've been greeted and asked if I needed any help within 3 minutes. I have also found the employee helping me to be friendly and knowledgeable of the items i'm there to purchase. Also they have the best fastners department of any of these home stores. I find what i need within 10 minutes and have never waited in line more than 5 minutes. Only have had one return which was cheerfully refunded. I missed the old Sears store, and i'm grateful Ace has brought it back. I wish them continued success at this locationand hope Ace is here for a long time in the future. ~ DT ~
Went to stor to rent a uhal was changed 3 times for it and know one in the store can help refund the money. the employees are all useless
E H Ace Hardware is a US Hardware Store based in North Olmsted, Ohio. E H Ace Hardware is located at 23200 Lorain Rd, North Olmsted, OH 44070, USA.
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